At Premium Seating, we are happy to offer all of our customers a 100% money-back guarantee on all tickets sold, online or by phone! We at Premium Seating know that it is important for you to feel confident and comfortable with your ticket selection. We want you to know that you can feel great about your ticket choice, becuase we've got you covered from all angles!

Premium Seating is confident in our product and our customer service. We want to impress this confidence upon our customers by offering you a rock-solid 100% money-back guarantee on all tickets we sell - sports, concerts, theater, and more!

We guarantee 100% that your suite tickets will be authentic. Nothing is more important when purchasing event tickets than knowing without a doubt that you are buying from a legitimate and reliable source, and that you are indeed purchasing the tickets you intend to. We back our product 100%, and will refund you 100% if your tickets are not valid for entry. You can find out more about this on our FAQ Page!

We guarantee 100% that your tickets will arrive on time for your event. We have an excellent reputation in terms of reliably delivering authentic tickets to our customers, promptly and on time. Please allow time for delivery, especially if your tickets are hard tickets (paper tickets), as shipping times may vary. All ticket orders are 100% trackable by order number - to find out your order status, please send us an email or call us. Please have your order number ready so that we can help you as efficiently as possible. If your suite tickets do not arrive in time for your event date, we will refund you 100%!

If you have any questions about your tickets, please do not hesitate to contact our customer service team! If you have an order number, please include it in the email or have it ready for the customer service agent so that we can help you in the most efficient way possible. Thank you!